Shipping and Delivery
Shipping and Delivery
Information
Thank you for choosing The Publishing Empire for your educational resources needs. We are committed to
providing seamless shipping and delivery services to ensure that you receive
your materials promptly and efficiently. Below are the details regarding our
shipping and delivery policies:
1. Shipping Options:
We offer several shipping
options to cater to your specific needs:
·
Standard Shipping: Our standard
shipping option typically delivers within 5-7 business days, depending on your
location.
·
Expedited Shipping: For those
who require their materials urgently, we offer expedited shipping, which
delivers within 2-3 business days.
·
International Shipping: We ship
internationally to reach our customers worldwide. International delivery times
may vary depending on the destination country.
2. Processing Time:
Orders are processed and shipped
within 1-2 business days from the date of purchase. Please note that processing
times may be slightly longer during peak seasons or promotional periods.
3. Shipping Rates:
Shipping rates are calculated
based on the weight of the items in your order and the selected shipping
method. You can view the shipping costs at checkout before completing your
purchase.
4. Delivery Tracking:
Once your order has been
processed and shipped, you will receive a shipping confirmation email
containing a tracking number. You can use this tracking number to monitor the
status of your delivery through our website or the respective courier’s
tracking portal.
5. Delivery Partners:
We partner with reliable courier
services to ensure the safe and timely delivery of your materials. Our delivery
partners include but are not limited to FedEx, UPS, DHL, and local postal
services.
6. Delivery to Schools and
Institutions:
For bulk orders or deliveries to
educational institutions, such as schools or libraries, please contact our
customer service team to discuss customized shipping and delivery options.
7. Digital Resources and Apps:
In addition to physical
materials, we also provide digital resources and apps designed specifically for
teachers and students. These digital resources are typically available for
instant download upon purchase, eliminating the need for shipping and allowing
for immediate access to educational content.
8. Customer Support:
If you have any questions or
concerns regarding shipping and delivery, please don’t hesitate to reach out to
our dedicated customer support team. We are here to assist you every step of
the way and ensure a smooth and satisfactory shopping experience.
At The Publishing Empire, we are dedicated to providing high-quality educational materials and
exceptional customer service. Thank you for choosing us as your trusted partner
in education.
Customer Support Email – support@thepublishingempire.com
Customer Support Phone Number –
+91 9155492491
Customer Support Hours – 10:00
AM to 05:00 PM IST